{"id":338,"date":"2026-04-25T15:19:52","date_gmt":"2026-04-25T15:19:52","guid":{"rendered":"https:\/\/www.caster.fm\/help\/?post_type=ht_kb&#038;p=338"},"modified":"2026-04-25T15:42:09","modified_gmt":"2026-04-25T15:42:09","slug":"frequently-asked-questions-faq","status":"publish","type":"ht_kb","link":"https:\/\/www.caster.fm\/help\/cloud\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<div class=\"hfaqwrapper\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\" >\n\t<!-- no name title displayed -->\n<ul id=\"hfaqgroup-0\" class=\"hfaqlist\" data-hfaq-style=\"style2\" data-hfaq-type=\"accordion\" data-hfaq-icon-pos=\"right\" data-hfaq-icon=\"7\" data-hfaq-behavior=\"none\" >\n\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"expanded\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-what-is-the-maximum-allowed-stream-bitrate-for-the-free-cloud-plan\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">What is the maximum allowed stream bitrate for the Free Cloud plan?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>The maximum allowed stream bitrate for the Free Cloud plan is 96 Kbps.<br \/>You can increase this limit to 128 Kbps by upgrading to <a href=\"https:\/\/www.caster.fm\/free-cloud-stream-hosting\/#cloud-plus\">Cloud Plus.<\/a><\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-what-happens-when-you-stream-at-a-bitrate-higher-than-allowed-for-your-plan\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">What happens when you stream at a bitrate higher than allowed for your plan?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>When streaming at a bitrate higher than is allowed for your plan the radio server will shut down automatically and an email alert will be sent to the email address associated with your account.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-what-are-the-supported-stream-encodings-codecs\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">What are the supported stream encodings\/codecs?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>Caster.fm Cloud supports the following codecs:<br \/>Opus, Ogg, MP3, AAC, AAC+<br \/>Although those are all supported, we highly recommend broadcasting at the Opus codec which is far superior to the rest.\u00a0<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-my-server-status-is-online-but-the-broadcast-status-is-off-air\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">My server status is online but the broadcast status is off-air<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>You will need to connect with a broadcast software in order to send a stream to the server, once you do, the broadcast will be on-air.\u00a0<\/p><p>I suggest following one of our official broadcasting tutorials at the following link:<\/p><p><a href=\"https:\/\/www.caster.fm\/help\/cloud\/broadcasting-tutorials\/\">https:\/\/www.caster.fm\/help\/cloud\/broadcasting-tutorials\/<\/a><\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-how-do-i-broadcast-my-music\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">How do i broadcast my music?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>You will need to connect with a broadcast software in order to send a stream to the server, once you do, the broadcast will be on-air.\u00a0<\/p><p>I suggest following one of our official broadcasting tutorials at the following link:<\/p><p><a href=\"https:\/\/www.caster.fm\/help\/cloud\/broadcasting-tutorials\/\">https:\/\/www.caster.fm\/help\/cloud\/broadcasting-tutorials\/<\/a><\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li>\t\t\n\t\t\t\t\t<div class=\"hfaq\" data-hfaq-state=\"closed\" itemscope itemprop=\"mainEntity\" itemtype=\"http:\/\/schema.org\/Question\">\n\t\t\t\t\t\t<div class=\"hfaq__question\" id=\"cloud-can-i-upload-my-mp3-files-to-your-server-to-be-broadcasted-automatically\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"hfaq__icon\" style=\"height: 24px; width: 24px;\">\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconplus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" stroke-width=\"2\" viewBox=\"0 0 24 24\"><path fill=\"none\" stroke=\"#1a1a1a\" stroke-miterlimit=\"10\" d=\"M16 10l-4 4-4-4\" stroke-linecap=\"round\" stroke-linejoin=\"round\"\/><\/svg>\n\t\t\t\t\t\t\t\t  <svg class=\"hfaq__iconminus\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\"><path fill=\"#ccc\" d=\"M16 15.414l-4-4-4 4L6.586 14l4.707-4.707c.391-.391 1.023-.391 1.414 0L17.414 14 16 15.414z\"\/><\/svg>\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span class=\"hfaq__text\" itemprop=\"name\">Can i upload my MP3 files to your server to be broadcasted automatically?<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"hfaq__answer\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"http:\/\/schema.org\/Answer\">\n\t\t\t\t\t\t\t<div class=\"hfaq__answercontent\" itemprop=\"text\"><p>This is what usually referred to as an AutoDJ.<br \/>Our cloud service only supports live broadcasts, meaning, a broadcast software on your computer needs to stream to the server the audio content.<\/p><p>If you require an AutoDJ system you should have a look at our <a href=\"https:\/\/www.caster.fm\/professional-stream-hosting\/\">Pro Plan service<\/a>.<\/p><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/li>\n\t\t\t\t<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"ht-kb-category":[4],"ht-kb-tag":[],"class_list":["post-338","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-cloud"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Caster.fm Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.caster.fm\/help\/cloud\/frequently-asked-questions\/\" \/>\n<meta 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